• Ph.D., Operations Management (Minor: Marketing), University of Illinois at Urbana-Champaign, USA
• M.S., Business Administration, University of Illinois at Urbana-Champaign, USA
• B.S., Applied Mathematics, Fu-Jen Catholic University, Taiwan

• Assistant Professor, Management Sciences, City University of Hong Kong, since 2005
• PhD Supervisor, USTC (University of Science and Technology of China) and CityU Joint PhD Program, since 2005
• Assistant Professor, Information Systems, University of Maryland, Baltimore County, USA, 2002-2007 
• Visiting Lecturer, Management, Southern Illinois University, Carbondale, USA, 2001-2002

• Program Director, Master of Art in Operations and Supply Chain Management, since 2008

Honors & Awards

• Primary research focuses on applications of economic/game-theoretical models in:

  - Supply Chain Management	- E-Commerce/E-business Strategy
  - Distribution Channel Design	- Dynamic Pricing

• Other research interests include: 
  - Stochastic modeling/optimization of supply chains 
  - Simulation study of information sharing in supply chains
  - Empirical study in channel relationships
  - Management of information/operations/marketing interface

• Chiang, W. K. “Product Availability in Competitive and Cooperative Dual-Channel Distribution with Stock-Out Based Substitution,” European Journal of Operational Research, 200(1), 2010, pp.111-126. Full Text (PDF)

• Chiang, W. K., D. Chhajed, J. D. Hess. “Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply Chain Design.” Management Science, 49(1), 2003, pp. 1-20 (Lead Article). Full Text (PDF)

• Y. Feng, Z. Guo, W. K. Chiang. “Optimal Digital Content Distribution Strategy in the Presence of Consumer-to-Consumer Channel,” Journal of Management Information Systems, 25(4), 2009, pp. 245–274. (Equal Authorship) Full Text (PDF)

• Chiang, W. K., G. E. Monahan. “Managing Inventories in a Two-Echelon Dual-Channel Supply Chain.” European Journal of Operational Research, 162(2), 2005, pp. 325-341. Full Text (PDF)

• Chiang, W. K., Y. Feng. "Retailer or E-tailer? Strategic Pricing and Economic-Lot-Size Decisions in a Competitive Supply Chain with Drop-Shipping." Journal of the Operational Research Society, forthcoming, 2009.

• Chiang, W. K., Z. Li. "An Analytical Hierarchy Process to Assessing Consumer’s Distribution Channel Preference." International Journal of Retail and Distribution Management, forthcoming, 2009.

• Chiang, W. K., Y. Feng. "The Value of Information Sharing in the Presence of Supply Uncertainty and Demand Volatility." International Journal of Production Research, 45(6), 2007, pp. 1429-1447.

• Chiang, W. K., D. Zhang, L. Zhou. "Predicting and Explaining Patronage Behavior Toward Web and Traditional Stores Using Neural Networks: A Comparative Analysis with Logistic Regression." Decision Support Systems, 41(2), 2006, pp.514-531.

• Zhou, L., W. K. Chiang, D. Zhang. "Discovering rules for predicting customers' attitude toward Internet retailers." Journal of Electronic Commerce Research, 5(4), 2004, pp. 228-238.

• Chiang, W. K., D. Chhajed. "Optimal Supply-Chain Channel Design in B2C Electronic Commerce."  Supply Chain Optimization, Kluwer Academic Publishers, 2005. (editors: J. Geunes and P.M. Pardalos).

Teaching Areas